This Privacy Policy describes how bulkspools.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. There is an option somewhere for a person to be enabled to be locked out, but it’s not currently active. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels, google analytics, optinMonster (possibly, if active. Currently not), and other apps that use this data.
Disclosure for a business purpose: shared with our processor WooCommerce, even though we deactivated the setting in the administration functions you never know 100%, WordPress collects things too.
Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, and some other payment stuffs like checks,(but not digital versions), cod, and other methods of payments), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor WooCommerce and shipstation.
Customer support information

Examples of Personal Information collected: name, email, what ice cream you like.
Purpose of collection: to provide customer support. (this is really important. People ask about this all the time)
Source of collection: collected from you.
Disclosure for a business purpose: Atwood Rope MFG uses this data for customer service and all proper protocols.
We do not store any other information here locally, besides order information, shipping information, addresses, locations, and sometimes if you said hello in the chat or not.

Minors
The Site is not intended for individuals under the legal age in whatever country you are operating and accessing this website. We do not intentionally collect Personal Information from children. If we had our way all of you would be completely protected from the shear amount of awesome you might experience as you surf through our website, but not everyone is so lucky as you. If you are the parent or guardian and believe your child has provided us with Personal Information that might put them or their beloved children at risk, please contact us at the address below to request deletion.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use WooCommerce to power our website. You can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/documentation/woocommerce/get-help/privacy/
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising
As described above, if we can figure it out, we might be able to use your personal information to provide you with the perfect experience when gazing at our lovely web pages and enjoying the serene information we’ve supplied for you. We might use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
If we ever did work with other advertising agencies, we might feel it would help certain customers out if we shared some information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We could collect and share some of this information directly with our advertising partners if we felt the need would be beneficial for the customer, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads] (we dont’ use this, really, but you might so shrug there you go reader.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (you guys are cool too, don’t want to leave you out) (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest (a noble cause);
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We sometimes might engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor WooCommerce uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Selling Personal Information
Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below just contact us at [email protected] for any information regarding this issue.

Maybe, if that doesn’t suit you to your absolute satisfaction, you could designate an authorized agent to submit these requests on your behalf, please make those requests by contacting us at 2185 Refugee St Millersport Ohio 43046.

Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. You have to admit cookies are quite delicious. (we prefer chocolate chip, peanut butter, and snickerdoodles here) Also, we use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies actually, believe it or not, make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. So, great for you; and great for us.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store
Name Function
woocommerce_cart_hash session Helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart session Helps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_ 2 days Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewed session Powers the Recent Viewed Products widget.
store_notice[notice id] session Allows customers to dismiss the Store Notice.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. ppbbfftt, like we do a lot here. We’re more interested in your experience with not having to type stuff in rather than annoying you because someone else knows you like bulk spools that are black instead of white. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Muah hahaha. rubs hands together gleefully 🙂

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Atwood Rope MFG, 2185 Refugee St, millersport OH 43046, United States

Last updated: 04-10-2024
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/

By subscribing to Bulk Spools text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.